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Both Employers and Employees Benefit


Half-time home-based work could save employers over $10,000 per employee per year—the result of increased productivity, reduced facility costs, lowered absenteeism, and reduced turnover. And employees could save $1,600-$6,800 and 15 days of time they used to waste commuting.

In fact, 47% of people who have the option to telework are “very satisfied” with their jobs, compared to 27% of those who are office-bound. And over two-thirds of employers report increased productivity among their teleworkers.

Study after study confirm that employees are more productive than their office counterparts. Contributing factors include: fewer interruptions, more effective time management, feelings of empowerment, flexible hours, longer hours.

Best Buy’s average productivity increased 35% through its flexible work program. British Telecom estimates productivity increased 20% through telecommuting. Dow Chemical estimates a 32.5% increase in productivity among its teleworkers.

Alpine Access, one of the nation’s largest all-virtual employers, attributes a 30% increase in sales and 90% reduction in customer complaints to its home-based agents. American Express teleworkers handled 26% more calls and produced 43% more business than their office-based counterparts.

Compaq Computer Corporation documented increased teleworker productivity ranging from 15 to 45%.

Sun Microsystems found that teleworkers spend 60% of the commuting time they save doing work for the company. Yet, 90% of home-based workers say they are happier with the work/life balance even though they tend to work harder and longer.

Unscheduled absences cost employers billions. 78% of employees who call in sick, really aren’t. Whatever reason they’re away from work, they require staffing redundancies, they inconvenience coworkers and customers, and they reduce productivity. Telework has proven to be the second most effective method of reducing absences (flexible scheduling is first).

Home-based workers often continue to work when they’re sick. They’re able to return to work more quickly following pregnancy or surgery. And they’re able to handle personal appointments (e.g.,
cable installer, appliance delivery, teacher consult, etc.) without losing a full day of work.

The top reasons employees want to work from home (federal employees/ private sector) are:

  • Avoid commute (63–71%),
  • Greater flexibility (49–66%),
  • More productive productivity
  • Save money (28–31%).

41% of workers who have the option to telework are “very satisfied” with their jobs, compared to only 27% of those who are office- bound.

If traffic continues to grow at the current pace, over the next couple of decades, drivers in many of the nation’s cities will be sitting in daily traffic jams worse than those that plague Los Angeles 8 hours a day. Commutes will take almost twice as long.

In cities such as Chicago, Houston, and Seattle, during peak commute times travelers have to allow twice as long as they normally would if they want to be sure to arrive on time.

For busy road warriors, this essentially cuts their productivity in half. Nationwide, 4.2 billion hours are spent driving in traffic every year. That robs $78 billion worth of productivity from the U.S. economy. Traffic jams idle away 2.9 billion gallons of gas, and release more than 58 million extra pounds of CO2 every year.

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